Terms of Service
The beta agreement
Terms of Service
These terms set the basic agreement for using the Bouldin Creek private beta.
Effective August 16, 2026
Who may use The Loop
You must be at least 18 years old and live in Bouldin Creek. During the private beta, we rely on the address you enter and your statement that you live in the neighborhood. Do not create an account for someone else or misrepresent where you live.
Your account
Use a name that lets neighbors know who they are speaking with. Keep your sign-in credentials secure. Tell us promptly if you believe someone else has accessed your account.
You are responsible for activity through your account. We may limit or close duplicate, fraudulent, unsafe, or abandoned accounts.
The service
The Loop provides a chronological neighborhood feed, member-controlled topic filters, public or private groups, and one-to-one private messages between active neighbors. The private beta is free. It has no ads and does not sell personal information.
The beta will change. Features can fail, move, or be removed. We may pause the service for maintenance, safety, or security. We do not promise that the service will always be available.
Your content
You keep ownership of content you create. You give The Loop a limited, nonexclusive license to host, process, reproduce, and display that content only as needed to run, secure, and improve the service. The license ends when the content is deleted, subject to temporary backups and records required for safety or law.
Only post content you have the right to share. Do not post another person's private information, copyrighted work without permission, or content that violates the Community Rules.
AI labels and feed controls
Posts and replies are processed by an automated classifier after an automated sensitive-data scrub. The labels help members hide politics or contentious material and help the administrator prioritize review. Labels can be wrong.
A human administrator makes enforcement decisions. You can report content, mute a member, and appeal an enforcement action. The separate AI Data Notice explains what is sent to an AI provider and asks for your permission.
Groups
Members can create public or private groups. Group owners may appoint moderators and manage membership. Group moderators must follow the same Community Rules and cannot use group access to expose private member information or retaliate against a report.
Private messages and blocking
Private messages are for one-to-one conversations between active members of the same neighborhood. Only the two participants can open and search the conversation. The Loop stores the messages to provide that feature and does not send private message text to the post classifier or include it in push notification text.
You can block another member. Either participant's block stops new private messages in both directions. Blocking does not erase existing records. You can delete a private message you sent, and account deletion replaces messages you sent with a deletion marker as described in the Privacy Policy.
Moderation
We may label, limit, remove, or preserve content and may warn, suspend, or remove an account to enforce these terms, protect people, investigate reports, or comply with law. Serious threats, harassment, fraud, or attempts to expose private information can result in immediate suspension.
Report content in the app. For urgent safety or support concerns, contact hello@neighborhoodloop.org. We will review appeals in good faith, but we cannot guarantee a specific outcome.
Not an emergency service
Do not rely on The Loop for emergencies, crime reporting, medical advice, legal advice, or public safety alerts. Call 911 for an emergency and use the appropriate public agency for an official report.
Account deletion
You can start account deletion inside the app. Account-associated posts, replies, group content, profile information, private address, and profile photo will be deleted from active systems as part of that process. Private messages you sent will be replaced with a deletion marker. Limited backups, another participant's records, and safety records may remain for the periods described in the Privacy Policy.
Beta warranty and liability
The service is provided as available for an early private beta. To the extent permitted by law, The Loop disclaims implied warranties, including merchantability, fitness for a particular purpose, and noninfringement.
To the extent permitted by law, The Loop is not liable for indirect, incidental, special, consequential, or punitive damages, or for loss caused by member content, another member's conduct, service interruption, or unauthorized access outside our reasonable control. Our total liability for a claim is limited to $100. Some laws do not allow all of these limits, so they apply only where allowed.
Governing law and changes
Texas law governs these terms, without regard to conflict-of-law rules. Courts located in Travis County, Texas have exclusive jurisdiction, except where applicable law gives you another right.
We may update these terms as the beta changes. We will show the new effective date and ask you to accept material changes. Contact hello@neighborhoodloop.org with questions.